Order Inquiries

For questions about existing orders or general assistance, please contact our Client Care team at 1.800.944.2233, and press 1. To place an order or inquire about a product, please contact our Sales Team at 1.800.944.2233, and press 2. If outside the U.S., please call 1.203.614.0600.

We are experiencing higher than normal volume and are working to respond as timely as possible. Please note that it may take us up to 2 business days to reply. We appreciate your patience during this time.

Your order may take longer to reach you than expected due to potential shipping delays. We are working hard to ship your order and apologize for any delay and for the inconvenience this may cause. Track my order.

 

Monday–Friday: 9am–7pm ET
Saturday: 10am–5pm ET
Sunday:10am–5pm ET

Find a Studio Near You

 

Contract + Hospitality Inquiries

For contract and hospitality inquiries, please call 1.800.591.6965 or visit our Contract page.

Trade Program Inquiries

For Trade inquiries, please call 1.800.944.2233 or visit our Trade page.

Catalog and Email Opt-Out Policy

If you wish not to receive our catalog or are receiving extra copies you don’t need, please use the Catalog Opt-Out form here.

If you wish not to receive our newsletter, please click the removal link (located at the bottom of each one). Please note that you may always elect not to provide us with any of the information we request; however, this may limit our ability to provide you with specific products or services tailored to your needs.